West Lakes Physio – Sports and Rehab (formerly the Adelaide Crows Sports Medicine Clinic) has provided physiotherapy services to the West Lakes community for over 30 years.  We have a passion for enhanced patient care to make the patient’s time in our clinic a positive experience.  We value excellent teamwork, a positive, happy attitude and a willingness to learn to promote self-growth and the ongoing development of our business.

We seek an accomplished and enthusiastic Practice Manager/Bookkeeper to take care of all things financial and provide administrative support to our team. The ideal candidate will have relevant experience with a broad knowledge and skill base and a desire to learn, grow and work as a part of a small and friendly team.

If you are looking for a long-term position with an opportunity to progress and extend your skills, this may be for you. This is a part-time position (16-20 hours) with flexible hours and would accommodate school hours Mon-Fri.

You will enjoy the support of the existing team for training and our external accountants.

Pay is above Award and will be negotiated based on skillset and experience.


  • Using Xero to process Accounts Payable and Receivable
  • Process fortnightly Payroll, maintaining the payroll function in compliance with the award and statutory obligations
  • Reconciliation of bank accounts and petty cash
  • General financial record keeping and compliance
  • Monthly production of profit and loss, balance sheet reporting to Directors
  • Preparation of annual budget
  • Preparation, reconciliation and submissions of IAS and BAS
  • Statutory payments for Superannuation, Return To Work SA etc.
  • Preparation of year-end financial files for external accountants

Practice Manager

  • Office Management and working with two working Directors towards continuous improvement and growth of the business through improved practices and processes.
  • Liaising with suppliers to ensure the smooth running, maintenance and cleanliness of the clinic.
  • Support to Administration staff which may include occasional reception cover
  • Manage Licence renewals, Insurances renewals and claims
  • Maintaining electronic files
  • Assist the directors with staff recruitment, staff reviews and rostering.
  • Assist the directors as needed with Marketing activities
  • Work with and support other team members and service providers as needed.


Experience and qualifications you should have:

  • Previous experience as an Administrator with a finance/bookkeeping/payroll background.
  • Proficient in the use of Xero software and clinical software (Cliniko) is desirable
  • Proficient in use of MS Excel, Word and Outlook
  • Demonstrated ability to effectively manage a small admin team
  • Professional qualifications are not essential when there is good knowledge and long experience in the financial and administrative procedures involved.  Bookkeeping and payroll experience are an advantage.
  • You must have evidence of triple Covid vaccination or the necessary endorsed medical exemption to be able to work in a Tier 2 health care setting.

Personal and professional attributes you should possess and demonstrate:

  • You are highly organised and able to work autonomously or in a team
  • You can prioritise and meet deadlines, whether under pressure or self-directed
  • You show thoroughness and attention to detail
  • You have excellent written and oral communication skills
  • You have a positive outlook and friendly disposition
  • You have a professional approach to work and life and seek personal fulfilment in your work
  • You adapt easily to change and are keen to learn new skills and systems
  • You are an Australian citizen or permanent resident.

Other skills or qualities:

  • A strong customer service focus
  • Demonstrated empathy for the needs of patients
  • Experience with managing patients and liaising with referrers and suppliers in the private sector would be highly desirable
  • Has a good understanding of the treatments and outcomes delivered by the Health Professionals within the Practice

For a confidential discussion regarding the position, please email  admin@westlakesphysio.com.au  with suitable times and contact details for us to call you back.


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